Agreements & Certificates

View and download our corporate documents.

Application and visit procedure for customer audits.

2026Guides Members only

RPO/RTO targets, retention periods and restore procedure.

2026146 KBPolicies

Compliance attestation for customers hosting payment data.

2026Certificates Members only

Business continuity management system certificate.

2026141 KBCertificates

Information security management system certificate.

2026141 KBCertificates

Ovabit’s obligations as data processor and the sub-processor list.

2026141 KBAgreements

2026144 KBPolicies

99.99% uptime commitment, service credit table and scope.

2026144 KBSLA

Let’s migrate your site today, with no downtime

Migration from your current provider to Ovabit is free. Our engineers handle DNS, e-mail and databases for you.